The Ultimate Real-Time Monitoring Solution for Your Av Equipment
Built entirely by Solotech’s experts, our 24/7 monitoring software can be securely connected to all your audiovisual equipment. Our team of dedicated specialists is immediately advised of any anomaly or failure. If we detect anything, we try to fix it remotely without you even having to intervene.
The Service+ Process at a Glance
Service+ by Solotech prevents interruptions of your day-to-day operations and reduce costs associated with equipment management, ensuring that your meetings start on time thus saving you money, time and headaches! Our monitoring software works flawlessly regardless of brands, manufacturers or who may have installed your equipment.
Detection
A real-time monitoring of your audiovisual equipment, ensuring it’s functioning at all times and enabling the proactive detection of anomalies.
Resolution
By monitoring the status of your equipment continuously, and instantly detecting problems through automated alerts, our team of specialist technicians take care of the situation for a quick remote resolution.
Assistance
Efficient assistance at your convenience: virtually, by phone, etc. Our expert team is available to meet your needs for remote or on-site support.
Analysis
Customized data compilation of your equipment and your needs. Simultaneous monitoring of the resolution actions undertaken on site by the our technical team.
Recommendations
Visualization of statistical reports for a thorough understanding of equipment status and usage trends. Consulting approach to maximize the use of your equipment and optimize your budget forecasts.