The Ultimate Solution for Your AV Equipment
Prevent Failure with Service+ by Solotech
Built entirely by Solotech’s experts, our 24/7 monitoring software can be securely connected to all your audiovisual equipment. Our team of dedicated specialists is immediately advised of any anomaly or failure. If we detect anything, we try to fix it remotely without you even having to intervene.
Therefore it prevents interruptions of your day-to-day operations and reduces costs associated with equipment management, ensuring that your meetings start on time, thus saving you money, time, and headaches! Our monitoring software works flawlessly regardless of brands, manufacturers, or the equipment integrator.
The Service+ Process at a Glance
Detection
A real-time monitoring of your audiovisual equipment, ensuring it’s always functioning and enabling the proactive detection of anomalies.
Resolution
Our team of specialist technicians quickly resolves the situation remotely by continuously monitoring the status of your equipment and instantly detecting problems through automated alerts.
Assistance
Efficient assistance at your convenience: virtually, by phone, etc. Our expert team is available to meet your needs for remote or on-site support.
Analysis
Customisable dashboards give you optimal insight into the status of your audiovisual systems.
Recommendations
Visualisation of statistical reports for a thorough understanding of equipment status and usage trends. Consulting approach to maximise the use of your equipment and optimise your budget forecast.